Project Manager @ Work

For any project to be a success, understanding the customer requirements and being able to map it correctly with the deliverables is the key. Customer requirements form the foundation on which the entire project is built. If the requirements are not understood, then a Project Manager (PM) has started on a wrong foot and is surely headed towards a disaster! Understanding customer requirements, which is formally known as the "Requirement Gathering" process, involves interacting with people and hence a PM has to possess excellent interpersonal skills and has to be good at managing stakeholders' expectations. Stakeholder management is such an important subject that the Project Management Institute has introduced a new knowledge area for "Stakeholder Management" in its latest edition of the Project Management Body of Knowledge (PMBOK)! Requirement gathering is a part of the Planning Process Group as per the PMBOK, which means the requirements have to be collect...